Return and refund policy

Effective Date: July 30, 2026

At cevwujcl.shop, customer satisfaction is important to us. If your purchase does not meet your expectations, you may request a return by following the policy below.

Return Eligibility

You may request a return within 30 days from the date your package is delivered.

To qualify for a return:

• The product must be unused, undamaged, and in its original condition.
• All original packaging, labels, manuals, and accessories should be included.
• Proof of purchase or your order confirmation must accompany the return request.

Items showing signs of misuse, alteration, or accidental damage after delivery are not eligible for return.

How to Start a Return

Please contact us before sending any merchandise back.

Email: info@cevwujcl.shop

Your request should include:

• Order number
• Product name
• Reason for the return
• Clear photos if the item arrived damaged or incorrect

Once your request has been reviewed, our support team will provide return authorization and shipping instructions.

Product Inspection

Every returned item is carefully inspected after arrival. Returns that satisfy our eligibility requirements will proceed to the refund stage.

Refund Processing

Approved refunds are normally issued within 5–10 business days after inspection.

Refunds will be credited to the original payment method used for the purchase.

Cancellations

Orders may be cancelled before shipment. Once an order has been dispatched, it must follow the standard return procedure described above.